Zurich’s purpose – create a brighter future together – inspires us to use our business model to scale positive impact for us all, as an insurer, investor, employer and in society. We want to partner with others to drive transformative change, so we can all thrive today and in the future. At the Zurich Insurance Group (Zurich), we are doing everything in our power to speed up emissions reductions across our own value chain in line with science-based targets, while also engaging and supporting our customers in their own transitions. We are equally determined to support customers and communities to better manage climate risk and improve resilience against it. We embrace new opportunities to better protect biodiversity and other natural assets, such as funding forest protection, ecosystem restoration and carbon removal projects. We work together with our customers to help advance the transition to a more sustainable future. Customer sustainability means increasing our understanding of their needs in order to serve them better, growing our range of sustainable products and services; and supporting policyholders in their sustainability transition to build a brighter future together. We aim to use our experience to build a meaningful relationship with our customers and become a trusted partner so we feel confident together, connected to our community and optimistic about the future. To create the solutions and experiences that support our customers, we strive to understand their evolving needs, new technologies, and business models. We are expanding our offer through innovative, customer-centric solutions being developed across the Group. We empower our employees to grow their talents, giving them the chance to acquire new skills and refresh their existing ones, and providing a network of senior mentors. We take great pride in recruiting internally and aim to further increase the share of internal hires during the cycle 2023-2025. We embrace diversity and inclusion – not least because diverse minds create more innovation and feed the success of an enterprise. We lead by example, which is why our Board of Directors is composed of an equal number of men and women. And why the number of women in senior management roles is up by 7 percentage points since 2017 to 29 percent at the end of 2022.