Zillow

1301 Second Avenue, Floor 31, Seattle, WA 98101

4

BPI
Financial Rating

2.9

BPI Stakeholder Rating

3

BPI Social Responsibility Rating

Our homes are the heartbeat of our lives, and we believe finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their home’s with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.

3.3

Overall Excellence Rating

Industry

Commercial Real Estate

Category

Real Estate

ESG/Ethical Impact

Environmental, social and governance (ESG) performance is important to Zillow’s stakeholders and contributes to the long-term sustainable growth of our business. Over the past year, we took several steps in advancing how we align and govern our ESG initiatives. We established a Corporate Social Responsibility function, led by our vice president of Corporate Social Responsibility. In the past, several teams have been responsible for the work related to ESG initiatives. Moving forward, this new function will enable us to ensure we have greater focus and clarity regarding ESG strategies, risks and opportunities. In addition, we formed an executive-level ESG committee to provide increased oversight of company-wide initiatives. The committee is responsible for setting and reviewing priorities and progress of the company’s ESG initiatives as well as ensuring implementation, coordination and alignment throughout the company. The committee meets at least once per quarter and will report regularly to the Zillow board of directors’ Nominating and Governance Committee, which oversees ESG strategy, risks and activities. In 2021, Zillow also established an Enterprise Risk Management function, led by our vice president of Risk Management. To ensure alignment on risk management priorities and resources, we established the Executive Risk Forum, which serves as a steering committee to proactively identify, prioritize and assess the key risks associated with our mission and objectives; monitor exposure to ensure that we are operating within defined and agreed-upon tolerance levels for our key risks; and make certain that risk management strategies are in place to respond to our key risks efficiently and effectively. The forum meets quarterly, and its activities are overseen by the board of directors’ Audit Committee. In 2022, the groups in charge of enterprise risk management and corporate social responsibility will be working collaboratively to assess and manage ESG risks, including climate-related risks.

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Awards Received

2023

Revenues

$2,000,000,000.00

Website Traffic

Employee Rating

3.9

Customer Rating

3.8

Company Size

5000-10000

ESG Risk Rating

3

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