Zendesk

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Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media. Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved.

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3.1

Overall Excellence Rating

Industry

IT Services

Category

Enterprise Software & Network Solutions

ESG/Ethical Impact

From public health and climate crises, to international conflicts and growing economic concerns, the world has endured many challenges and changes in the past few years. Last year marked a pivotal time for Zendesk, and we were intentional about setting long-term goals to help shape culture and conversation with real-world impacts. Together with our people, customers and global communities, we are more committed than ever to delivering responsible business leadership now and in the future. The report includes information on social impact and philanthropy, which highlights how we have leveraged our resources to support our nonprofit partners’ missions; our culture and values, on how we are building a diverse and inclusive workforce where everyone feels valued and supported. Environmental impact: Our recent and ongoing initiatives to contribute to climate action. Responsible business practices: Operating a global business thoughtfully and ethically, with governance policies and practices that reflect our values.

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Awards Received

2023

Revenues

$1,580,000,000.00

Website Traffic

Employee Rating

3.6

Customer Rating

4.3

Company Size

5000-10000

ESG Risk Rating

3

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