For nearly 50 years, Windermere has put integrity and professionalism at the heart of our business. This, along with our commitment to building thriving communities, is what has helped Windermere grow into one of the largest and most respected real estate brands in the country, with more than 300 offices and 6,500 agents throughout the Western U.S. and Mexico. While residential real estate is the mainstay of our business, Windermere also has offices and professionals who specialize in property management, commercial real estate, and relocation services. To further facilitate the home-buying process, Windermere has affiliated partners in certain regions to provide mortgage, title, insurance, and escrow services.
Windermere Real Estate
1151 Fairview Ave N, Seattle, WA 98109
IndustryCommercial Real Estate
Windermere supports a consumer focussed service model through innovation and evidence-based outcomes. Work continued this year on our Practitioner Coaching Framework. We were so pleased to launch a pilot and test with our Integrated Family Services team, who throughout the year worked with 1,588 consumers (422 adults and 1,166 children). The pilot program was met with an overwhelming positive response from both staff and consumers. We know building capacity is increasingly becoming the primary intervention method and through the pilot program have noticed an improvement of outcomes already. Since 2016/17 we have been providing Family Violence flexible support packages to assist individuals and children impacted by Family Violence, rebuild their lives. The packages deliver a personalised and holistic response to victim survivors experiencing family violence by assisting them to access support, move out of crisis, stabilise and improve their safety, well-being and independence into recovery. are cornerstones of continuous improvement. As such, our lead practitioner in trauma informed practice commenced regular peer reflections in our Southern region. This built on successful sessions already in place for our Gippsland team. It also provided a mechanism to workshop trauma informed practice as well as share resources and training information. Two years ago we began the Surface Pro rollout to support better mobility for our staff and to improve our capacity when working with consumers to access necessary documents and data in a timely manner. With a significant investment of over $300,000 we were pleased to finally complete the roll out this year, with all staff working directly with consumers under an outreach model now having access to this equipment. This roll out has been underpinned by an online training program for greater efficiency and productivity. Our Early Childhood teams continued to focus on developing a culture where children can flourish by investing in our staff, technology and leadership. During the year both the Family Day Care and Early Learning Centre services were re-structured to strengthen our capacity needs and service direction.