United Airlines

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We’re connecting people and uniting the world. We’ve paired the world’s most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, including hubs in the four largest cities in the United States and almost 90,000 employees residing in every U.S. state and in countries around the world. We also host an industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide and are leading the industry in our environmental initiatives.

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3.9

Overall Excellence Rating

Industry

Transportation

Category

Airlines

ESG/Ethical Impact

United’s ambition is to play a key role in making air travel more sustainable. We are leading the way in reimagining the future of aviation with environmental responsibility and sustainability at the forefront. This starts by acknowledging the challenge we face. Aviation is considered a hard-to-abate sector. United is committed to tackling the root causes of our Greenhouse Gas (GHG) emissions so that we can realize meaningful, long-lasting change that supports a more sustainable future. We believe good governance is about empowering people to make good, value-creating and value-protecting decisions while controlling risks and managing the interests of shareholders, customers, employees and broader stakeholders. We seek to ensure the highest standards of safety, compliance and ethical behavior. Our Ethics and Compliance Office, led by our Chief Compliance Officer, sets the direction of our ethics and compliance program and helps to reinforce a culture of integrity through a layered strategy of policies, procedures, education, and communication. United’s Code of Ethics and Business Conduct (“Code”), serves as the baseline for our ethics and compliance program. The Code applies to all employees and officers of United and its subsidiaries and the members of the United Board of Directors. It’s a tool to help us make the right decisions and ensure that we conduct our business ethically and legally. We reinforce our commitment to integrity through our Anti-Bribery/Anti-Corruption Compliance Policy (ABAC Policy). The ABAC Policy applies to all employees and officers of United and its subsidiaries as well as third-party representatives, and provides specific guidance for individuals who interact with government officials. We understand that even the appearance of impropriety can jeopardize the Company’s interests and is inconsistent with our business principles. Accordingly, nearly all transactions with government officials require approval by the Ethics and Compliance Office.

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Awards Received

2023

Revenues

$44,900,000,000.00

Website Traffic

Employee Rating

4

Customer Rating

3

Company Size

10000+

ESG Risk Rating

3

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