Travelers

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When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger. It also means being part of a team of talented and passionate people that are evolving to meet changing needs – from customer service to data science and beyond. Founded in 1853, The Travelers Companies, Inc. is a leading provider of property and casualty insurance for auto, home and business. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Travelers is deeply committed to giving back to the communities where its employees, customers and agents live and work. Through corporate funding and the Travelers Foundation, the company focuses its philanthropic giving on supporting academic and career success, developing thriving neighborhoods and enhancing lives through arts and culture. Travelers contributed more than $24 million in 2019 toward these important causes, and more than $223 million over the past decade. Travelers employees also logged nearly 130,000 hours of volunteer time in 2019.

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4

Overall Excellence Rating

Industry

Insurance Brokers & Agencies

Category

Insurance Carriers

ESG/Ethical Impact

Our long-term success depends not only on our business strategy and competitive advantages but also on keeping our promise to be there for our customers, communities and employees – or what we call the Travelers Promise. For this reason, we take an integrated approach to sustained value creation. To focus our reporting on the topics most relevant to our industry, business and stakeholders, we have identified 16 key drivers of sustained value at Travelers. These topics: • Are integral to our ability to create shareholder value over time and execute on our long-term business strategy. • Allow us to effectively convey our holistic approach to risks and opportunities. • Help us communicate the inextricable link between our corporate purpose of fulfilling the Travelers Promise and our mission of creating long-term shareholder value. Ultimately, our approach to these 16 topics helps us create the kind of inclusive prosperity we are proud of. At Travelers, we manage risk for our customers, and for more than 160 years, they’ve trusted us to be there when it matters most. In 2022, we delivered very strong top- and bottom-line results in the face of a challenging operating environment, proving once again that we are built to manage whatever comes our way. Our very strong financial performance this year reflects both our relentless execution – day in and day out – across our businesses, and the impact of the significant investments and strategic initiatives we have undertaken in recent years. We continue to innovate on top of a foundation of excellence to sustain our success for the future. At Travelers, perform is the flywheel that sets everything we do in motion. Perform for us means executing on our long-term financial strategy to generate industry-leading returns on equity over time. We’ve posted a double-digit return on equity in every year over the last decade, with the exception of 2017, a difficult CAT year for the industry, in which we posted a 9% ROE. In every one of those years, we comfortably covered our cost of equity. And by continuing to execute successfully on our long-term financial strategy, we will continue to create shareholder value.

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Awards Received

2023

Revenues

$36,800,000,000.00

Website Traffic

Employee Rating

4

Customer Rating

4.4

Company Size

10000+

ESG Risk Rating

3

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