Southwest Airlines is a Company of People focused on serving our Customers, communities, and each other. Our People are, and always have been, the beating Heart of Southwest Airlines, and we work to advance and protect the things that are important to them. We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and respecting our resources. A deep feeling of responsibility and genuine care for our local and global community drives our corporate citizenship efforts—our focus on People, Performance, and Planet, all supported with strong corporate governance. We approach corporate citizenship strategically and holistically at Southwest. Doing the right thing and persevering through challenges is in our DNA, and when we establish commitments and goals, we do so with the best intentions in mind and pursue them with the same determination and grit we used in our early battles to get Southwest off the ground. We’ve come a long way since then, but who we are and what we stand for has never wavered. Our reputation as the airline with Heart comes from a long history of putting People first.