ServiceNow

2225 Lawson Lane, Santa Clara, CA 95054

The ServiceNow Research team does both fundamental and applied research to futureproof AI-powered experiences for all users of the Now Platform. ServiceNow (NYSE: NOW) makes the world work better for everyone. Our?cloud-based?platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

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3.7

Overall Excellence Rating

Industry

IT Services

Category

Software Development

ESG/Ethical Impact

Aligned with ServiceNow’s purpose—We make the world work better for everyone—our strategy centers on three main pillars: sustaining our planet, creating equitable opportunity, and acting with integrity, all supported by our Now Platform and solutions. To help our stakeholders realize those commitments, we embed ESG into our business strategy, culture, and values across our global operations. We achieve even greater impact by delivering solutions on the Now Platform that empower our customers to embed and strengthen ESG in their own operations and better serve their stakeholders. How we help and what we learn from our customers informs our global impact program. What we learn from our global impact program informs what we build and enable for our customers, as well as our communities. It’s a continuous cycle that helps us make the world, and everyone who works in it, better. We’ve achieved our 2021 goals of 100% renewable electricity and carbon neutrality.2 We’ve accelerated our initial commitment to net zero by 20 years, with a goal of achieving net zero by 2030. We’ve also set ambitious near- term science-based targets for Scope 1, 2, and 3 emissions, which have been approved by the SBTi. We’re continuing our commitment to support our employees, partners, and communities. We empower employees through a strong company culture, an even stronger focus on an inclusive employee experience, and new opportunities to make a difference in their communities. We work to increase supplier diversity by generating more opportunities for small, minority-owned and women-owned businesses. And we support our communities through employee donations and volunteering, cash and in-kind donations, and programs such as our NextGen Professionals digital skills initiative and our US Racial Equity Fund. We continue to embed robust governance and ethical business practices in every area of our company to increase transparency and accountability while protecting the security and data privacy of our customers.

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Awards Received

2023

Revenues

$7,245,000,000.00

Website Traffic

Employee Rating

4.5

Customer Rating

4.3

Company Size

10000+

ESG Risk Rating

4

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