That passion, steadfast focus, and commitment sustained us as the COVID-19 pandemic has continued to impact the world and our busi- ness. Our team’s drive for continuous improvement also helped us navigate the intricacies of returning to service, supporting our people, and enhancing the lives of the com- munities we visit during these chal- lenging times. Those values also underpinned a consci- entious review of our environmental, social, and governance (ESG) efforts, resulting in a revamped ESG framework that better reflects our innovative and pioneering spirit and is linked to our core business strategy. Building on the progress we have already made in reduc- ing our carbon footprint, in the fall of 2021 we announced our newest initiative—Destination Net Zero —a compre- hensive vision with near, medium, and long-term targets that will chart our course toward net zero emissions. The initiative is poised to reduce our greenhouse gas (GHG) emissions using every tool at our disposal, includ- ing industry-leading energy efficiency and innovative machine-learning technologies.