We are truly committed to our social purpose, and felt it was the right time to report on our Environmental, Social and Governance performance. Whilst we haven’t yet formally adopted the Sustainability Reporting Standard, which has been developed specifically for the social housing sector, we have used the metrics in this first report. It is important to note that we recognise we are on a journey, particularly in regard to our Environmental performance, and as such, wanted to first understand how a reporting standard could genuinely support our drive for improvement alongside our existing plans. Our Riverside Plan is our corporate plan which focuses on improving services to customers; finding effective and sustainable solutions to ending homelessness; and delivering ambitious and transformational regeneration initiatives. We provide our customers with an Affordable Warmth service for those facing fuel poverty, helping them to save money by switching supplies to a cheaper tariff or advising them to make changes within the home that would save them money and reduce carbon emissions.