The legacy of 2020 will undoubtedly be the global pandemic and its impacts. COVID-19 touched millions of lives, many tragically, and its impacts on our world will be felt long after the virus has been brought under control. The pandemic’s impact on PSEG was immediate and wide-ranging. As we responded to new challenges of providing critical energy services during a pandemic, these same challenges provided us an early opportunity to learn a great deal about our organization and ourselves. Implemented remote work practice for all employees where jobs could be performed remotely. For those who were unable, we revised operating protocols, including an increase in the number of company reporting locations in order to further physical distancing to protect our essential workforce. Provided frequent education to frontline managers and employees by PSEG’s medical director and Health and Safety teams. The pandemic also provided an opportunity for PSEG and its workforce to demonstrate their commitment to serving our customers and communities.