At Progressive, we take a forward-looking approach to everything we do, from the products we offer to the way we interact with the world around us. Together, we work to drive sustainable change for our shareholders, employees, agent partners, communities, and the millions of customers who trust us to protect what’s most important to them. Environmental, social, and governance (ESG) initiatives have been an integral part of our business throughout our 84-year history and here, in our second annual Corporate Sustainability Report, we showcase ESG’s fundamental value to Progressive. Our Core Values are the foundation of our culture and sustainability efforts. They guide our decisions, define how we conduct our business, and determine how we treat each other and our stakeholders. Our leaders set the “Tone at the Top” by demonstrating our Core Values in their work and emphasizing the importance of ESG to our success. Through our leadership’s example, we live our values-defined purpose and act to positively impact our stakeholders and the communities we share. As we consider and evaluate sustainability initiatives, we seek to maximize Progressive’s value for our stakeholders. Through this lens, we measure our success. We make decisions that are the right thing to do for our stakeholders and the right thing to do for our company’s bottom line. We believe our actions directly support our Strategic Pillars, delivering value to the business and helping us to become consumers’ and agents’ #1 choice and destination for auto, home, and other insurance. We revere honesty. We adhere to high ethical standards, provide timely, accurate, and complete financial reporting, encourage disclosing bad news, and welcome disagreement. We strive constantly to improve in order to meet and exceed the highest expectations of our customers, agents, shareholders, and people. We teach and encourage our people to improve performance and to reduce the costs of what they do for customers. We base their rewards on results and promotion on ability.