Petco

10850 Via Frontera, San Diego, CA 92127

4

BPI
Financial Rating

3.5

BPI Stakeholder Rating

4.2

BPI Social Responsibility Rating

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. Since our founding in 1965, we’ve been trailblazing new standards in pet care, delivering comprehensive wellness solutions through our products and services, and creating communities that deepen the pet-pet parent bond. We employ more than 25,000 partners and operate more than 1,500 Petco locations across the U.S., Mexico and Puerto Rico, including a growing network of more than 100 in-store veterinary hospitals, and offer a complete online resource for pet health and wellness at petco.com and on the Petco app. The Petco Foundation, an independent nonprofit organization, has invested more than $280 million since it was created in 1999 to help promote and improve the welfare of companion animals. In tandem with the Petco Foundation, an independent nonprofit organization, through in-store adoption events, we’ve helped find homes for more than 6.5 million animals.

3.9

Overall Excellence Rating

Industry

Retail

Category

Pet & Pet Supplies Stores

ESG/Ethical Impact

Our vision is to create a movement towards sustainable products in the pet industry and inspire others to make positive changes. To bring that vision to life, we’ve set an ambitious target for 50% of our product assortment to be sustainable by 2025. Behind the scenes, we’re constantly assessing our internal capabilities and implementing considered initiatives that reduce our emissions and support a more circular economy. We know that pet parents increasingly want premium, high-quality food and treats for their pets. Our approach makes it easier for them to select healthy options that meet their needs, and we’re continuously working to expand our offering with brands that reflect our values. Examples include our new WholeHearted Fresh selection of human- grade frozen food, co-developed with our long-standing partner, JustFoodForDogs, and formerly independent-store-only brands such as Stella and Chewy’s. Additionally, over the past three years, we have been gradually removing unnecessary ingredients such as parabens, phthalates, and chemical dyes from the grooming products we sell and use. In April 2023, we launched our Clean Grooming campaign, which extends this effort to our grooming services. Our Petco employees are the heart and soul of our company. Their passion and energy to work enables us to achieve our mission of improving the lives of pets and pet parents. We are so grateful for all that they do and want to make sure they are rewarded fairly for their hard work, which is why we set a goal to increase our minimum wage for non-trainee hourly employees to $15 an hour. I am proud to share that we have now achieved this goal in addition to broadening our benefits while also keeping benefits premiums flat for our employees. Through our Petco Partner Assistance Fund we also have a mechanism to support our employees when emergencies occur. In 2022, we increased the amount of funding an employee could receive through the fund. We are on a mission to improve the lives of pets, pet parents, and the approximately 29,000 employees who work for us. From our National Support Center in San Diego where we are headquartered, to our more than 1,500 Pet Care Centers across the U.S., Mexico, and Puerto Rico, we aim to achieve this through our integrated digital platforms and flexible fulfillment options. In recent years, we have embarked on a significant transformation, repositioning our business from a successful yet traditional retailer to a disruptive force in the industry and a partner to pets and pet parents: providing guidance and support to improve their lives, offering premium pet products and fully integrated services, and increasing access and affordability of pet parenthood. This gives us unique positioning to continue to be a market leader, deliver on our purpose to improve the lives of pets, and provide growth and value for our stakeholders, because what’s good for pets is good for Petco. We are committed to being the most trusted resource in pet care, trailblazing new standards, and leading the industry in our comprehensive approach to pet health & wellness. Through our owned and exclusive brands, and partnerships with third parties, we provide our customers with a wide array of options to purchase high-quality, healthy, and more sustainable items for their pets, including innovative and scientifically led nutrition options free from artificial ingredients1. At the same time, we are expanding access to grooming, veterinary care and dog training services which help support the whole health of pets.

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Awards Received

2023

Revenues

$6,040,000,000.00

Website Traffic

Employee Rating

3

Customer Rating

3.2

Company Size

10000+

ESG Risk Rating

4

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