Path Forward

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Path Forward is dedicated to providing the technology and services that healthcare practices need to operate at peak performance every day. We offer healthcare IT consulting & support, electronic health record (EHR) expertise, patient contact center support services and solutions, disaster recovery products and consulting, as well as healthcare-specific digital marketing. Our committed team at Path Forward is immersed in the environments of our clients every day, operating as an extension of their practices to create a better patient experience. Headquartered in Cincinnati, Ohio, we have employees all over the country supporting a wide range of physician specialties and hospital systems in more than 30 states.

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2.7

Overall Excellence Rating

Industry

Cybersecurity

Category

Information Technology Support Services

ESG/Ethical Impact

It started in 2002 as an IT help desk for one. Path Forward founder Nick Recker began his career servicing a busy doctor’s computer and helping him to use PowerPoint. Recker quickly realized that – for healthcare providers – technology was a business necessity that, rightly, took a back seat to delivering high-quality patient care. He soon expanded his business into an IT support model for busy doctors. Path Forward IT was born. Becoming a trusted, onsite partner to medical practices exposed the growing Path Forward team to the complexities of patient care. Being responsive to patient needs is crucial to a successful practice, and the bulk of patient interactions starts with a phone call. This insight sparked the entrepreneurial inclinations and solutions-focused mindset of our team. We no longer simply supported clients on day-to-day issues to ensure business continuity, we sought to leverage technology to improve their operations and empower growth. Over the years, Path Forward pioneered new solutions for the healthcare market before expanding our focus to other sectors of business for which our offerings remedied pain points. Being an on-the-ground, trusted resource for clients exposed us to their operational struggles, bottlenecks and vulnerabilities – many of which we knew could be alleviated with the right tools and applications. These insights and experiences fueled our team’s passion to deliver practical technology solutions to maximize performance and growth objectives.

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Awards Received

2023

Revenues

$20,000,000.00

Website Traffic

Employee Rating

3.8

Customer Rating

4.3

Company Size

100-1000

ESG Risk Rating

3

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