Panera Bread Company

3630 S Geyer Rd #100, St. Louis, MO 63127

Panera began in 1980 as a cookie store in Boston, Massachusetts, and is now a leading restaurant brand with more than 2,100 bakery-cafes in the United States and Canada, 140,000 associates and annual systemwide sales in the billions. Our success has been fueled by one thing: our unending desire to bring to life fresh ideas about living and eating well. We want our guests to know the joys of great food served by people who truly care. We want them to have the food they crave, when they want it, how they want it, where they want it; and we have never stopped innovating to do just that. In everything we do, we are inspired by our mission and purpose: “One Panera for a Healthier and Happier World.” We believe in serving delicious, freshly prepared, clean dishes made with carefully selected ingredients that we would be proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. We believe in helping our local communities, especially in times of need.

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3.6

Overall Excellence Rating

Industry

Fast Food Restaurant Companies

Category

Food & Drink

ESG/Ethical Impact

Our mission and purpose is “One Panera for a Healthier and Happier World.” “One Panera” with our entire team united around our mission and vision. “Healthier” because of our commitment to high-quality ingredients and our bold impact agenda. And “Happier” as we bring joy to our guests through elevated eating experiences. This year we translated our mission and purpose into our brand essence, dare to live generously. We want our brand to serve as a badge for those who believe that living generously is an energizing way of life. That meals are meant to be savored for both how they taste and how they make you feel. And that comfort and community go hand-in-hand, extending generosity to our communities and the planet. We translate this simply as generous to self, to others and to the planet. This ethos helps bring to life the positive impact we can make when we act in service of one another, especially during challenging times. With supply chain challenges and labor shortages, inequity in our communities, the ongoing financial and humanitarian impacts of the global pandemic and environmental issues driven by the climate crisis, 2021 was a turbulent year. While no one company can solve these problems alone, we acknowledge and embrace our responsibility to act in service of our associates, guests, communities, shareholders and the planet. In true Panera spirit, we met these challenges head on, and we refreshed our Environmental, Social and Governance (ESG) strategy and crafted new bold goals. We began with our most important stakeholders: our associates. We believe that when our associates feel cared for, supported and respected, they will be equipped to delight our guests and serve our communities, in turn creating long term value for all our stakeholders. We launched new initiatives to strengthen our culture and build a more diverse and inclusive workplace, enhanced associate wages, benefits and training and invested in our bakery- cafe general managers as our #1 leaders. Following our 2020 launch of Diversity, Equity and Inclusion goals that set a clear path for progress, in 2021 we built our new flagship Panera Dream ProjectTM, offering a leadership acceleration program for underserved talent. Our approach to positive impact in our communities continued our legacy of serving those in need. Our Day-End Dough-Nation® program continued providing bread and baked goods to thousands of non-profits across the nation during a time when need is at unprecedented levels. Meeting the moment as vaccinations became widely available, we partnered with the White House Month of Action to encourage COVID-19 vaccination by offering free bagels to Panera guests who showed proof of vaccination. Beyond our local communities, we recognize the impact we have on the planet, including our role in the global climate crisis. In 2021, we kept emissions below our 2022 target for a second year running, meeting our goal of reducing our direct emissions per square foot by 15% versus 2016 two years early. Given the urgency and gravity of the climate crisis, in October 2021 Panera announced our plan to become Climate Positive – removing more carbon from the atmosphere than we emit — by 2050. In addition, we announced our intent to make progress by 2025 with targets for renewable electricity, low carbon Cool Food Meals and packaging circularity.

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Awards Received

2023

Revenues

$4,800,000,000.00

Website Traffic

Employee Rating

3.4

Customer Rating

3.3

Company Size

10000+

ESG Risk Rating

3

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