OnProcess Technology

268 Summer St, Boston, MA 02210

OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since our founding in 1998, we’ve helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences. From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management. Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.

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3

Overall Excellence Rating

Industry

Management Consultants

Category

Business Consulting

ESG/Ethical Impact

Our economy relies heavily on consumption for growth; but that isn’t sustainable in the long run. If you want to become truly sustainable, you need to adopt a Circular mindset. We’re on a journey to change the way post-sales services are carried out. Our industry is on the brink of change—and we’re the company leading the way. Combining the lessons we’ve learned from decades in the industry with our revolutionary new technology, we’re solving some of the biggest service supply chain challenges for some of the biggest companies in the world. We’re not your average service supply chain management company Our people are enthusiastic, clever and supportive of each other, and our culture is rooted in support, integrity and teamwork—all of which are reflected in our company values. At OnProcess, people from different backgrounds, in different places, with different skill sets, come together as a single, unified global team to do great things.

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Awards Received

2023

Revenues

$274,700,000.00

Website Traffic

Employee Rating

3.8

Customer Rating

3.9

Company Size

1000-5000

ESG Risk Rating

3

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