We recognise that impactful and long-lasting change does not happen overnight, which is why we have set clear actions and goals for the coming years to benefit our planet and people. We truly believe that our Sustainability Strategy will help us to improve our social and environmental footprint, while strengthening our brand for both our customers and employees – we want everyone who shops with us, and works for us, to be proud to do so. Our vision is to work with global craftspeople and sustain artisanal techniques; to make unique and timeless pieces that encourage our customers to create homes that reflect their personality and inspire them to live well. We champion this vision by making conscious operational and strategic decisions to drive sustainable practices. We are determined to make our sustainability efforts more transparent and are committed to sharing the progress we make. I am aware that we are at the beginning of our journey, however I am proud of what we are achieved so far and confident that we can continue to reach the targets we have set.