Working to Change the World is our approach to ESG. The three pillars of our plan outline how we are caring for the Planet, amplifying our impact on People & Prosperity, and adhering to strong Principles of Governance with new awareness and urgency.? Becoming creators of talent at scale, championing diversity, equity, inclusion and belonging, and improving employability and prosperity for all — as part of the S in our ESG strategy. We are #PeopleFirst. Talent shortages have reached the highest level in 16 years, with 75% of global organizations reporting they cannot find the skilled workers they need. Now more than ever, companies and individuals need our help. That’s why we’re committed to being Creators of Talent at Scale and Meaningful Work for All. We are committed to being Creators of Talent at Scale — boosting employability and income prosperity through career guidance, assessment, coaching, upskilling and reskilling – and providing Meaningful Work for All — championing diversity, equity, inclusion and belonging in the workplace, prioritizing people’s health and wellbeing, and committing to flexible work models to enable more people to participate in the workforce. Delivering on our validated, science-based targets to reduce emissions by 2030 and reach net zero by 2045 or sooner — as part of the E in our ESG strategy. We are proud to be the first in our industry to have set emissions reduction goals that are validated by the Science-Based Target initiative (SBTi). As part of our transition to net zero by 2045 or sooner, our 2030 targets include:? reducing direct emissions (scope 1 and 2) by 60%? and reducing value chain emissions (scope 3) by 30%?. Our validated science-based targets are aligned with the goals of the Paris Climate Agreement, confirming our planned reductions to limit warming to 1.5°C above preindustrial levels.? To reach our ambitious targets, we are already activating the levers of our Climate Action Plan in our key markets to significantly reduce our global emissions. Trust, transparency and accountability are foundational to delivering on our purpose and our promise to create value for all stakeholders. We are committed to running a responsible and transparent business, setting high ethical standards for our industry and supply chain, and embracing corporate governance best practices. We do this across our business aligned to the following areas of focus in our Governance strategy.?