InterContinental Hotels Group (IHG)

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IHG® is one of the world’s leading hotel companies, whose purpose is to provide True Hospitality for Good; making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. We franchise, lease, manage or own more than 6,000 hotels and nearly 883,000 guest rooms in more than 100 countries, with nearly 1,900 hotels and over 278,000 rooms in its development pipeline. IHG also manages IHG One Rewards, our global loyalty programme, which has more than 100 million enrolled members. Our 17 brands are well-known and loved the world over – Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Vignette™ Collection, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, avid™ hotels, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®.

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4

Overall Excellence Rating

Industry

Hotel Companies

Category

Hotels & Resorts

ESG/Ethical Impact

IHG’s commitment to responsible business starts at the top. A clear part of the Board’s agenda is to ensure the highest ethical standards of governance are maintained to support our culture, values and commitment to conducting business responsibly; and our CEO, Executive Committee and Senior Leaders make sure governance is embedded, measured and upheld on a daily basis, adapting policies and initiatives if necessary to ensure continued alignment of strategy and culture. Aligned to the UN Sustainable Development Goals (SDGs), Journey to Tomorrow – our 10- year action plan of clear responsible business commitments for our people, communities and planet – sets out a dedicated response in critical areas to our Company, growth aspirations and our stakeholders. Our Responsible Business Committee is in place to specifically monitor progress against these 2030 commitments, including those relating to carbon and energy reduction, community impact, diversity, equity and inclusion, and the incorporation of climate-related financial risks and opportunities into IHG’s strategy and risk processes, in line with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD). Part of my role as Chair is to encourage Board development and oversee changes that build and add new expertise and insights in recognition of the evolving nature of our business and stakeholder expectations. To this end, I review the training and development needs with each Director on a regular basis, with Board and Committee meetings regularly used to update Directors on developments in the environment in which the business operates. In 2022, these sessions included detailed discussions on the socio-political and economic outlook against the backdrop of war in Ukraine, labour market challenges, China’s Covid policy and the move to a more decarbonised economy. Ultimately, our ability to match words with robust plans and actions is what counts. In 2022, we made important progress in a several areas, including increasing the diversity of senior leadership in the US and UK and celebrating 90 graduations from our Rise programme, which focuses on increasing the number of women in General Manager and other senior positions in our managed hotels. In our communities, progress included supporting charities providing aid to people in need following natural disasters and war in Ukraine, and time has been spent mapping how we reach and measure our commitment to improve the lives of 30 million people by 2030. For our environmental commitments, we have launched a range of tools and metrics to support our hotels in reducing their carbon, waste and water impacts.

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Awards Received

2023

Revenues

$3,890,000,000.00

Website Traffic

Employee Rating

4

Customer Rating

4.1

Company Size

10000+

ESG Risk Rating

4

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