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Guest Services, Inc.

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Founded in 1917, Guest Services, Inc. has worked tirelessly to earn the reputation as the premier private hospitality management company and National Park Service concessionaire in the US. Guest Services, Inc. takes great care and pride in providing best-in-class services across a wide variety of client sites including hotels, resorts, luxury condominiums, government and business dining facilities, state and national park recreation, museums, conference centers, senior living centers, health care systems, school and university dining facilities, specialty retail stores, and full-service restaurants. The Fairfax, Virginia-based company and its subsidiaries employ in excess of 3,000 team members at more than 250 facilities, which welcome more than 35 million guests annually across the United States.

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3.1

Overall Excellence Rating

Industry

Hotel Companies

Category

Hotels & Resorts

ESG/Ethical Impact

We’re driven by commitment to our guests, team members, clients, and community. This commitment is the foundation we are built on, and it determines how we make decisions. We are dedicated to providing excellence in all of our services, as a leader within our industry, in order to provide maximum value, peak efficiency, and outstanding customer satisfaction to our clients, guests, and team members. This is achieved through a firm foundation of investing in People First, including supporting great employees, aligning with great suppliers, serving great clients, and supporting our local communities. Deliver an exceptional and memorable experience for all of our guests and key stakeholders while operating with the highest standards of integrity. Guest Services aims to consistently provide superior value as well as excellent product quality and service to our customers. Serving our customers well is the priority of all Guest Services’ employees.

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Awards Received

2023

Revenues

$388,000,000.00

Website Traffic

Employee Rating

3.8

Customer Rating

3.3

Company Size

1000-5000

ESG Risk Rating

3

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