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Gorgias Inc

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Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 2015, Gorgias began as a two-person team and has grown to more than 250 employees and eight offices in San Francisco, New York, Charlotte, Toronto, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 12,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BruMate, and TUSHY. Mission: Gorgias’s mission is to empower entrepreneurs and improve the customer experience. They believe that commerce is a powerful force for good that has the ability to connect communities and foster progress. Gorgias is here to promote change by enhancing the customer experience, and, in turn, contributing to better living conditions for all.

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4.1

Overall Excellence Rating

Industry

IT Services

Category

Enterprise Software & Network Solutions

ESG/Ethical Impact

We’ve grown a lot since 2015. Along with all this growth, our impact on the planet and on all our shareholders has grown too. We’re taking action to reduce our impact while leading the way toward a more sustainable future. Since 2020, we analyze our Carbon emissions. We have partnered with Greenly to build our analysis. Since we want to have a Neutral impact, we offset 10% of our carbon emissions. That includes emissions created from building our product and storing our data, employee commuting, business travel, and utility bills. We are committed to reducing and offsetting our carbon footprint each year. We are Gorgias. We love challenges and that’s how we learn every day. We are from all over the world and we inspire each other to grow together. Together, we’re building a product that delivers exceptional customer experience. We think it’s important to engage and invest in the communities where we live and work. We’re proud of how far we have come in reducing our environmental impact, but we know there is more to be done. We’re always looking for better ways to have an impact.

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Awards Received

2023

Revenues

$46,600,000.00

Website Traffic

Employee Rating

4.7

Customer Rating

4.6

Company Size

100-1000

ESG Risk Rating

3

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