We reflect on the events of the last year, we recognize that our mission — to empower entrepreneurs everywhere and make opportunity more inclusive for all — is more important than ever. The COVID-19 pandemic changed the way small businesses operate — a change that we believe will prove permanent. Our customers demonstrated a tremendous capacity to adapt, and we have been laser focused on helping our customers successfully pivot and expand their online presence. As we look to the future, we know that everyday entrepreneurs and their businesses are the backbone of local communities. They create vibrancy, prosperity and support recovery through economic downturns. We envision a world where the global economy radically shifts toward independent entrepreneurial ventures, bringing unprecedented opportunity, creativity and innovation. As we continue to navigate through the global health crisis, we remain committed to the health and safety of our employees and to supporting our customers. Over the past year, we have continued to adapt to support their needs. We created new measures to ensure our workforce of 9,500+ stays safe, healthy and supported in their new work arrangements, and we launched resources that enable our customers to stay open — even if their doors are closed. We’re staying the course with employee and customer well-being as our number-one priority.