Freshworks

2950 South Delaware Street Suite 201., San Mateo, CA 94403

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Mission: Freshworks makes it fast and easy for businesses to delight their customers and employees.

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3.4

Overall Excellence Rating

Industry

Cloud Computing

Category

Enterprise Software & Network Solutions

ESG/Ethical Impact

At Freshworks, we believe diversity powers innovation — because great ideas can and do come from everywhere. That’s why we encourage people from all backgrounds — particularly historically underrepresented and marginalized ones — to join our Kudumba. We have always taken pride in being a company that is loved by its employees, customers, and stakeholders — in that order. It’s simple — happy, fulfilled employees do better, more innovative work. That’s why we do everything we can to create a workplace where everyone can bring their true selves to work, feel comfortable speaking out, take risks, and feel they’re an integral part of the Freshworks Kudumba. We were born out of frustration with the impersonal, one-size-fits-all way companies treat people. We believe we can do better. And we believe better starts with us.

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Awards Received

2023

Revenues

$490,000,000.00

Website Traffic

Employee Rating

3.8

Customer Rating

4.5

Company Size

1000-5000

ESG Risk Rating

3

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