As part of the Admiral Group, Elephant’s culture is based on four pillars: communication; reward and recognition; fun; and equality. These pillars support our core values and allow us to provide exceptional service to our customers. At Elephant, it’s important that team members feel involved and informed about what’s going on at the company. We want everyone to feel they can approach people at any level with questions and feedback. One way we bring this pillar to life at Elephant is through our “Welcome to the Week” emails, which are a summary of our thrice weekly leadership meetings which regularly include shout outs to individuals around the company. We believe in the power of celebrating a job well done. We reward and recognize contributions through financial incentives including biannual allocations of company shares. We frequently share positive feedback with team members to let members of the Elephant Herd know they’re doing a good job. Another example unique to Elephant and its parent company, Admiral, is that each year several teams of volunteers from each company in the Admiral Group come together to create an entertaining skit to illustrate a chosen theme. The winning team from each company is treated to an all-expense-paid trip to the U.K. to compete across the group for the top place. We call this the Top Ten Award.