In a year that has challenged the resilience of businesses across the globe, our team at Echo Global Logistics was able to meet those challenges through our core values – and one in particular, “Carry the Load Together. ” As we prioritized the health and safety of our workforce in dealing with the pandemic, we also kept our commitments to our clients and carriers. This is largely attributed to a seamless transition to remote work and making resources available to every employee across all our offices. We led a coordinated effort between our operations business units, technology, and back-office functions. The year 2020 was marked by a renewed call for social justice, diversity, equity, and inclusion in the workplace, resulting from the murder of George Floyd. We heeded that call and took a thoughtful approach to strengthening our diversity and inclusion initiatives. Our executive team at Echo engaged Diversity, Equity, & Inclusion (DEI) consultants to understand our current state, offered training on unconscious bias to our workforce, and reinvigorated our internal business resource groups to focus on DEI initiatives.