In a year that has challenged the resilience of businesses across the globe, our team at Echo Global Logistics was able to meet those challenges through our core values – and one in particular, “Carry the Load Together.” As we prioritized the health and safety of our workforce in dealing with the pandemic, we also kept our commitments to our clients and carriers. This is largely attributed to a seamless transition to remote work and making resources available to every employee across all our offices. We led a coordinated effort between our operations business units, technology, and back-office functions. The year 2020 was marked by a renewed call for social justice, diversity, equity, and inclusion in the workplace, resulting from the murder of George Floyd. We heeded that call and took a thoughtful approach to strengthening our diversity and inclusion initiatives. Our executive team at Echo engaged Diversity, Equity, & Inclusion (DEI) consultants to understand our current state, offered training on unconscious bias to our workforce, and reinvigorated our internal business resource groups to focus on DEI initiatives. We created a role – Head of Diversity, Equity, & Inclusion – and brought on board an experienced executive to lead us through change.