Drury Hotels

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. What we do is about more than check-in and check-out. Just as what you do is about more than a paycheck. We’re about the stuff that really matters. Doing what’s right, even when no one is looking. That extra touch that makes us different. Makes us special. Makes us smile. The principles of Quality, Value, and Consistency have guided Drury Hotels since 1973, when the Drury brothers opened the first Drury-brand hotel in Sikeston, Missouri, a half-hour from Kelso, their small hometown in Missouri’s bootheel. Learning from their hard-working father, Lambert, during the Depression era, they took on ornamental and plastering work, tile jobs, and small construction jobs … ever focused on quality, service, innovation, and value.

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4

Overall Excellence Rating

Industry

Hotel Companies

Category

Hospitality

ESG/Ethical Impact

For the 16th consecutive year, the Drury Hotels team has set a record and standard for guest satisfaction. J.D. Power ranked Drury Hotels Company “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” in the J.D. Power 2021 North America Hotel Guest Satisfaction Index Study.SM The recognition marks Drury’s 16th consecutive guest-satisfaction award and sets a record for most consecutive wins in the J.D. Power travel and hospitality category. We are grateful to our guests for putting their trust in us during such an unprecedented year for the hotel and hospitality industry Their decision to stay at our hotels underscores our team’s reputation and ongoing commitment to provide exceptional service, clean rooms and honest value. Winning our 16th consecutive J.D. Power award speaks to the united and consistent effort our team members display every day. Drury, which ranked No. 1 in the study’s food & beverage factor, was the first hotel chain in the mid-priced segment to offer guests a free hot breakfast. Today, guests can count on Drury to provide a host of complimentary, best-in-class amenities including a fresh, hot breakfast; dinnertime snacks and drinks during the 5:30 Kickback;® Wi-Fi throughout the hotel; on-site 24-hour business and fitness centers; refreshing pools and spas; and more.

Eligible Awards

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Awards Received

2023

Revenues

$540,000,000.00

Website Traffic

Employee Rating

4.3

Customer Rating

4.5

Company Size

1000-5000

ESG Risk Rating

3

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