Direct Auto Insurance

Direct Auto Insurance was founded under the belief that everyone should be able to get the coverage they need, the services they want, and the respect they deserve, regardless of their driving, insurance or credit history. Headquartered in Nashville, TN, Direct Auto Insurance has rapidly expanded across the Southeast. Direct Auto Insurance provides consumers with as variety of products and services, which include Auto and Life Insurance, Emergency Protection Plans and Roadside Assistance.

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3.5

Overall Excellence Rating

Industry

Insurance Brokers & Agencies

Category

Insurance Carriers

ESG/Ethical Impact

What do we believe here at Direct Auto Insurance? We believe in honoring the vision of our founder, William Adair. When Direct Auto Insurance Company, the first insurance company in the Direct General Group, was founded, Mr. Adair envisioned a premier, non-standard automobile insurance company that served customers better than any other insurer. We’ve expanded greatly since Adair founded Direct in 1991, but our beliefs remain true to his original vision. At Direct Auto Insurance, you can count on us… To do the right thing. This means we act with integrity and adhere to the highest ethical standards. We communicate opening and honestly with one another and with our customers, while appreciating and respecting our differences. To be results focused. We strive to consistently put to use well-developed plans, achieve our goals, and do so in a timely and tenacious manner. To communicate. We are open and clear, continuously striving to improve our performance and exceed our customers’ expectations. To be flexible. We change with the environment in order to remain innovative, competitive, and best meet our customers’ needs. We encourage creative solutions to challenges in the insurance market with initiatives. To provide our best customer service. We always work to do right by our customers, and we remain committed to providing great products, building strong relationships, and honoring our promises . Together, our values provide the foundation that allows us to do right by our customers and our employees.

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Awards Received

2023

Revenues

$346,200,000.00

Website Traffic

Employee Rating

3.4

Customer Rating

4.7

Company Size

5000-10000

ESG Risk Rating

3

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