Dillard’s, Inc. ranks among the nation’s largest fashion apparel, cosmetics and home furnishings retailers with annual sales exceeding $6.5 billion. The Company focuses on delivering maximum fashion and value to its shoppers by offering compelling selections complemented by exceptional customer care. Dillard’s stores offer a broad selection of merchandise and feature products from both national and exclusive brand sources. The Company operates 278 Dillard’s locations and 20 clearance centers spanning 29 states plus an Internet store at www.dillards.com. Mission: Our Mission is clearly to give each and every person who visits Dillard’s the best customer care anywhere.
Dillard’s
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3.75
Overall Excellence Rating
Industry
Retail & WholesaleCategory
Clothing & Shoe Stores, DepartmentESG/Ethical Impact
Dillard’s believes that climate change mitigation is an appropriate issue for all corporations, including retailers, to consider in conducting operations. Dillard’s has installed energy management systems (“EMS”) in all Company owned buildings. The EMS systems allow Dillard’s to monitor and control energy use in Company facilities remotely. Buildings are operated in the most efficient manner possible with respect to starting, running and stopping the HVAC and lighting systems. The HVAC and lighting systems within Dillard’s stores are maintained at minimal energy usage by turning them off when the buildings are not occupied. In combination with the EMS, Dillard’s has partnered with ControlIQ to assist us in analyzing the data generated from our EMS systems. The partnership will allow us to evaluate all store energy data to better control the facilities at the lowest possible cost. In particular, Dillard’s monitors its buildings for operation outside of normal ranges. This system allows Dillard’s to determine the need for repair or replacement of HVAC units that are not operating within design specifications. Dillard’s builds its new stores to U. S. Green Building Council’s LEED standards where appropriate. Dillard’s installs 12. 5 Energy Efficient Ratio (EER) and variable speed drive HVAC systems, highly reflective white roofs, 4. 0 factor insulation (30 for roofs), fully automated energy systems and LED lighting. Dillard’s replaces incandescent and fluorescent systems with LED lighting where appropriate for existing stores. All new store designs and remodeled stores lighting is specified as LED.
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Awards Received
2023
Revenues
6996000000
Website Traffic
Employee Rating
3.1
Customer Rating
4.4
Company Size
10000+
ESG Risk Rating
4
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