We’ve been connecting people since our first passenger flight in 1929. Since then, we’ve been steadily climbing toward our goal of being the world’s best airline. We serve more worldwide destinations than any other airline, we’ve added more international capacity than all other major U.S. airlines combined, and we’re the leader in trans-Atlantic flights. We’re guided by the belief that connecting the world is the most important work there is. That our purpose is to erase the distance that separates us. And that the farther we go, the closer we land.
Delta Air Lines
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3.8
Overall Excellence Rating
Industry
TransportationCategory
AirlinesESG/Ethical Impact
In 2022, Delta soared out of the pandemic era and into stabilization and recovery. We returned to the skies and found that, once again, the world is a better place thanks to the miracle of safe, efficient and comfortable air travel that connects people and communities worldwide. All of this is possible thanks to the dedication, passion and hard work of the 90,000+ people of Delta Air Lines. Because of their efforts, Delta was the most awarded airline in the country in 2022, earning recognition from Fortune as the World’s Most Admired Airline for the 10th year; being honored as the most reliable airline by the Wall Street Journal; and being awarded for outstanding customer service and innovation by The Points Guy, Popular Science, The Beat and more. As we look ahead, 2023 is a year in which we continue to transform travel with bold new initiatives like free in-flight Wi-Fi and Delta Sync, a platform to further enhance and personalize the travel experience at all points of the journey. Amid our progress, we will always stay true to our people-oriented values that drive everything we do. Safety is in our DNA. In 2022, we continued to put our safety culture front and center as we onboarded thousands of new Delta employees. Our long-standing commitment to our “Just Culture” initiative instills in new employees the mindset that every mistake is an opportunity to learn and that transparency without fear or punishment is essential to keeping our people and customers safe. Just Culture uses collaboration, observation and conversations to review and investigate safety issues and prevent them in the future – teaching by showing, not telling. Our people have always been at the heart of our success, which is why investing in them was a primary focus of 2022. Despite the lingering financial challenges of the pandemic, we recognized our people’s excellence with a special profit-sharing payment totaling $100 million in February 2022. Three months later, we announced a 4% pay increase for eligible employees worldwide. Finally, in February 2023, we were happy to pay $563 million in 2022 profit-sharing checks to our employees. Delta’s commitment to our employees’ financial well-being isn’t solely about pay – it’s about the ability to manage personal finances and save for emergencies as well as retirement. Research shows that one-third of U.S. households cannot come up with $400 cash to cover an emergency expense. To address this problem, we developed a program in partnership with Operation HOPE and Fidelity Investments to give every Delta employee access to a $1,000 emergency savings account and an online financial education and coaching program. In addition, we continue to offer our leading 401(k) program in which over 90% of our employees participated in 2022, featuring a 3% automatic contribution with another 6% company match.
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Awards Received
2023
Revenues
$50,500,000,000.00
Website Traffic
Employee Rating
4.3
Customer Rating
4
Company Size
10000+
ESG Risk Rating
2
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