At CoxHealth, our mission is to improve the health of the communities we serve through quality health care, education and research. As the only local, not-for-profit health system based in Springfield, Mo. , we provide substantial community benefit to serve the unmet needs of our friends neighbors. The CoxHealth Corporate Integrity Department has oversight for the Corporate Compliance Program and the Ethics Program. Our mission is to be there for those that need us by teaching how to make better decisions and report concerns, guiding you by being a resource to answer your questions, and protecting those we service by staying informed, auditing our business practices and ensuring compliance with state and federal regulations and CoxHealth policies. At CoxHealth, we’re committed to transparency and continuous improvement. Making our patient satisfaction survey data available to our patients and the public helps keep us accountable so we’re consistent about fixing problems and making positive changes. Just as important, we want to make sure you have the information you need to choose a health care provider. We’re committed to partnering with our patients to find out what changes we need to make. These surveys play an important role in our improvement process and the feedback we receive drives our decisions.