We believe that climate change is a critical issue for the UK and the wider world. We are committed to making a positive contribution to the challenge of climate change by reducing the environmental impact of our business activities. At the heart of this commitment is our decarbonisation strategy which aims to deliver on a Net Zero ambition by 2040. As a people and purpose-led organisation, we aim to meet the needs of multiple stakeholders. For members, this means offering long-term fair value, good customer outcomes and superior customer service. For colleagues, it means providing work that supports, engages and enables them to unlock their full potential. And we support local communities and national causes, creating opportunities and better outcomes for the most disadvantaged in society.Maintaining the highest standards of governance is integral to the successful delivery of the Society’s strategy, in a highly regulated industry. Our governance framework ensures that the Board is effective in making decisions and maintaining oversight, whilst keeping to our well-established purpose, mutual belief and values.