At the core of Costa are our 4 values: Passion, Warmth, Courage, and Trust. They are the foundation for our business, guiding our culture, the way we behave, and the decisions we make ensuring we are always doing what’s best for our teams and consumers every day. Climate change is the greatest challenge of our time. The science is clear: to avoid its very worst effects, we need to limit global warming to 1. 5C. To play our part in tackling climate change, we need to think and act boldly. The targets we’ve set ourselves are significant; they’ll drive us to genuinely change the way we do business, globally. Our starting point was to understand the carbon footprint of our entire global business, including our supply chains. By building this map of where our carbon emissions come from, we are better able to understand where we should be focusing our attention in the years to come. In July 2020 we were delighted to be one of the 20 UK retailers to join the British Retail Consortium’s ‘Climate Roadmap’ as a founding signatory. This roadmap includes a commitment to tackle climate change that will accelerate the UK’s progress to becoming Net Zero, ahead of the Government’s 2050 target.