Costa Coffee

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We’ve 50 years’ experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee. But first, let’s start with how every good story should. At the very beginning. The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting coffee a part of everyday life. Setting up a small roastery in Fenchurch Street, they committed to crafting the finest quality coffee. It was here the Costa brothers blind-tested 112 variations of coffee before they tasted one good enough to be our signature blend. They named it ‘Mocha Italia’ and it remains our signature blend to this day.

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3.45

Overall Excellence Rating

Industry

Restaurants & Food Service

Category

Restaurants & Cafes

ESG/Ethical Impact

At the core of Costa are our 4 values: Passion, Warmth, Courage, and Trust. They are the foundation for our business, guiding our culture, the way we behave, and the decisions we make ensuring we are always doing what’s best for our teams and consumers every day. Climate change is the greatest challenge of our time. The science is clear: to avoid its very worst effects, we need to limit global warming to 1. 5C. To play our part in tackling climate change, we need to think and act boldly. The targets we’ve set ourselves are significant; they’ll drive us to genuinely change the way we do business, globally. Our starting point was to understand the carbon footprint of our entire global business, including our supply chains. By building this map of where our carbon emissions come from, we are better able to understand where we should be focusing our attention in the years to come. In July 2020 we were delighted to be one of the 20 UK retailers to join the British Retail Consortium’s ‘Climate Roadmap’ as a founding signatory. This roadmap includes a commitment to tackle climate change that will accelerate the UK’s progress to becoming Net Zero, ahead of the Government’s 2050 target. In March 2022 we launched our new, ambitious carbon reduction targets across our global business.

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Awards Received

2023

Revenues

8300000000

Website Traffic

Employee Rating

3.2

Customer Rating

4.1

Company Size

5000-10000

ESG Risk Rating

3

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