Convergys

Great experiences don’t happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable. Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business. When you become part of our team, you join 130,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to “Grow As a Team.” It’s in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it’s all at your fingertips!

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3.4

Overall Excellence Rating

Industry

Big data and analytics

Category

HR Consulting

ESG/Ethical Impact

Convergys, a global leader in customer experience outsourcing solutions, has been actively engaged in addressing Environmental, Social, and Governance (ESG) impacts, demonstrating a commitment to sustainability and ethical corporate practices. In the realm of environmental impact, Convergys has been dedicated to reducing its ecological footprint by implementing energy-efficient technologies and optimizing its facilities for resource conservation. The company’s investment in telecommuting and remote work options has also contributed to a reduction in carbon emissions associated with employee commuting. Moreover, Convergys has worked diligently to minimize waste generation and promote recycling initiatives within its operations, aligning with broader environmental sustainability goals. The company’s commitment extends to community engagement through philanthropic endeavors and partnerships with local organizations, reflecting their dedication to making a positive impact on society beyond their core business activities. The company maintains rigorous data security and privacy standards to protect sensitive customer information and adheres to stringent ethical guidelines and policies. Governance practices are overseen by a dedicated compliance team and an independent board of directors, ensuring alignment with industry regulations and ethical standards.

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Awards Received

2023

Revenues

$2,900,000,000.00

Website Traffic

Employee Rating

3.7

Customer Rating

3.5

Company Size

10000+

ESG Risk Rating

3

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