Conduent

As one of the original pioneers in business process?outsourcing (BPO) and a leader today, Conduent has?deep and diversified expertise across a range of?industries and business process?solutions. ??We help businesses and governments drive process?efficiencies, costs savings and long-term revenue?growth. Our understanding of our clients’?operations enables us to provide?essential services to millions of people every day.? Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day. Mission: At Conduent we provide essential services and solutions that deliver exceptional outcomes. Through our diverse and dedicated associates, Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. It’s why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most.

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3.2

Overall Excellence Rating

Industry

HR Services

Category

Management Consulting & HR Services

ESG/Ethical Impact

Conduent’s dedication to Environmental, Social and Governance (ESG) strategy has always been an integral part of our long-term performance strategy. Today, we continue to work hard to implement our comprehensive “return to workplace” plan that will keep associates safe and address their concerns while benefiting from in-person collaboration and leadership. We appreciate our associates’ hard work and commitment to Conduent, our clients and all our stakeholders. We are taking care of our associates so they can take care of our clients. Due to these actions and others, associate engagement scores increased, our employment ratings on Glassdoor improved, and we were named one of the top 50 companies in Comparably’s Best Global Company Culture ratings. We continued to support our ConduentCares initiative, which represents associate volunteer work around the world. Despite global mobility restrictions, more than 4,000 of our associates participated in volunteer activities in 2020, and thousands more helped raise money for underserved communities. Many of these activities worked to combat poverty and hunger in our communities around the world. We remain focused on our goal to reduce the company’s carbon footprint. We developed a more robust Environmental Policy that strengthens our commitment to environmental protection, climate change and biodiversity. We reduced our real estate footprint by over 50% over the last three years and implemented recycling and waste management programs across our facilities. We are increasingly disclosing data on our carbon footprint, reporting to both CDP’s Climate Change questionnaire and SASB’s Software & IT Services Industry Standard. We are committed to continue using these standards to track our progress. These solutions, along with many others, directly contribute to five of the United Nations Sustainable Development Goals (SDGs) outlined in the following report. Our clients clearly appreciate our partnership, as we’ve seen client satisfaction levels continue to improve — up significantly for the second consecutive year.

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Awards Received

2023

Revenues

$732,000,000.00

Website Traffic

Employee Rating

3.1

Customer Rating

3.6

Company Size

10000+

ESG Risk Rating

3

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