Cold Stone Creamery

Our founders, Donald and Susan Sutherland, have a passion for ice cream! They searched everywhere for ice cream that was “smooth and creamy”, rather than the traditional hard-packed or soft-serve varieties. In 1988, after coming up empty in their search, they opened the first Cold Stone Creamery® in Tempe, Arizona. Using only the finest ingredients, the Sutherlands produced the highest quality ice cream available…making it fresh each day in their store. Every ice cream creation was then made to order for each customer by blending in mix-ins on a frozen granite stone (the Cold Stone!), and served in a fresh-baked waffle cone. Word soon spread far and wide among ice cream lovers that Cold Stone Creamery’s® ice cream was the best, and the revolution began! In 1995, the first franchise store opened in Tucson, Arizona, followed by the first out-of-state store in Camarillo, California.

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3.8

Overall Excellence Rating

Industry

Fast Food Restaurant Companies

Category

Food & Drink

ESG/Ethical Impact

At Cold Stone Creamery®, we’re fully committed to embracing diversity and inclusion in all aspects of our business. That’s why we’re developing a workforce that reflects the changing marketplace, while building and sustaining external relationships with multicultural markets, suppliers, and the communities we serve. We provide equal employment opportunities without regard to race, color, creed, sex, age, disability, religion, national origin, marital status, ancestry, sexual orientation, veteran status, citizenship status, pregnancy, medical condition, or any other protected status in accordance with the requirements of all federal, state and local laws. This applies to all areas of employment, including hiring, training and development, promotion, transfer, compensation, and all other conditions and privileges of employment. Our Mission Statement We foster a work environment through collaboration and partnerships that increase employee engagement, strengthen our business relationships, encourage innovation, influence multicultural markets and make Cold Stone the Ultimate Ice Cream Experience® for everybody! Promoting high levels of employee engagement and individual commitment to create a work environment that brings out the best in our people; Maintaining a strong focus on a demographically-balanced employee base by collaborating internally and externally with our culture through recruiting efforts and developing our people; Leveraging internal resources to increase business opportunities with key vendors to allow supplier diversity in emerging and existing markets; and Providing our employees and franchisees with effective diversity training and experiences through a variety of learning approaches tailored for today’s workforce needs.

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Awards Received

2023

Revenues

$798,200,000.00

Website Traffic

Employee Rating

3.6

Customer Rating

3.7

Company Size

5000-10000

ESG Risk Rating

3

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