Coast Hotels recruits our ambassadors based on their behaviours that reflect our values, and their ability to delight our guests. To us, hiring positive, capable people is just good business, and so is giving them a sense of direction. We believe everyone can show leadership in their role, and that leadership and accountability is integral to our success. We help our leaders measure their individual success, and work to develop up-and-coming leaders to enable them to grow and thrive within the company through our leadership framework. Coast Hotels competencies are an extension of our core values that our ambassadors and leaders display and are encouraged to develop to achieve professional and personal growth. Taking ownership of results and working to improve future results is a key aspect of accountability. At Coast Hotels it is essential for maintaining trust with colleagues and influencing everything from clear communication to ambassador engagement and driving our organization forward.We work effectively with others and harness the power of emotions to create connections and to be positive influences on our teams, our work environment and throughout Coast Hotels.