Citizens

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Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. With top-ranked mobile apps, robust online offerings, a 24/7 customer contact center, the convenience of approximately 3,300 ATMs and 1,200 branches in 14 states, we’re helping retail customers every day. Our mortgage, auto, student lending businesses operate nationwide, as does our Commercial Banking business. Our commercial bank offers corporate, not-for-profit and institutional clients a broad range of wholesale banking products and services including treasury services, specialty finance, foreign exchange, capital markets and debt syndication.

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3.3

Overall Excellence Rating

Industry

Financial Services

Category

Banking & Lending

ESG/Ethical Impact

As a reinforcement of our Credo, our Environment, Social and Governance efforts unite our values and purpose to build a more diverse and sustainable future for all those we serve. Led by robust corporate governance, responsible citizenship guides the decisions we make. It means serving our customers and clients, engaging shareholders, reducing our environmental impact and empowering our colleagues and communities to thrive. By championing this journey, we create an opportunity to use our reach, innovation, and insights to create a positive impact for the economy, society and environment. Leading with robust corporate governance Citizens has a long-standing commitment to developing and maintaining a strong enterprise-wide corporate governance framework. Driving positive climate impact We are committed to driving positive climate impact by supporting clients, empowering communities, and reducing operational emissions. Building the workforce of the future Our commitment to developing the workforce of the future is critical to meet the accelerating needs of the economy. Fostering strong communities We work to address wealth and opportunity gaps through homeownership, small business, community development financing and delivery of innovative products and services.

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Awards Received

2023

Revenues

$6,986,000,000.00

Website Traffic

Employee Rating

3.7

Customer Rating

4.2

Company Size

10000+

ESG Risk Rating

3

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