Chewy

343 Congress St, Boston, MA 02210

4

BPI
Financial Rating

4

BPI Stakeholder Rating

3.2

BPI Social Responsibility Rating

At Chewy, our mission is to be the most trusted and convenient destination for pet parents (and partners), everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you’ll be empowered to build, growand unleash your fullest potential. Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.

3.7

Overall Excellence Rating

Industry

Wholesale

Category

Pet & Pet Supplies Stores

ESG/Ethical Impact

Chewy Inc, a prominent online retailer of pet supplies, demonstrates a dedicated commitment to ESG (Environmental, Social, and Governance) considerations that significantly shape its operations and engagements with stakeholders. In terms of environmental impact, Chewy Inc is dedicated to sustainability by implementing initiatives that reduce its carbon footprint, promote responsible packaging, and sustainable supply chain practices across its operations. The company’s focus on social responsibility is evident through its efforts to foster an inclusive and diverse workforce, promote pet adoption, and support animal welfare initiatives. Chewy Inc actively engages in community support and philanthropic projects, positively impacting the pet-loving communities it serves. On the governance front, the company upholds high ethical standards, ensuring transparency, accountability, and compliance with regulations to protect the interests of its customers, investors, and partners. By integrating ESG principles into its core strategies, Chewy Inc not only aligns its business with responsible practices but also positions itself as a preferred choice for clients and stakeholders who prioritize pet supplies, sustainability, ethical behavior, and long-term value creation. Chewy Inc’s commitment to ESG considerations has notable financial sustainability benefits. The company’s focus on environmental sustainability contributes to cost efficiencies through responsible sourcing, energy-efficient logistics, and sustainable packaging practices, potentially leading to improved financial efficiency. By prioritizing diversity and inclusivity, Chewy Inc gains access to a diverse talent pool, fostering innovation, advanced customer service, and heightened competitiveness within the pet supply industry. The company’s engagement in social initiatives and community engagement enhances its brand reputation, cultivating customer loyalty and potentially driving sustained revenue growth. From a financial perspective, robust governance practices enhance risk management, regulatory compliance, and investor trust, potentially resulting in favorable financial outcomes and lower legal and regulatory risks. As the market increasingly values companies with strong ESG performance, Chewy Inc’s comprehensive approach not only aligns with its ethical values but also positions the company for long-term financial resilience, market leadership, and success in the evolving landscape of online pet retail and responsible business practices.

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Awards Received

2023

Revenues

$8,890,000,000.00

Website Traffic

Employee Rating

3.5

Customer Rating

3.5

Company Size

10000+

ESG Risk Rating

3

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