Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
Charter Communications
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4.1
Overall Excellence Rating
Industry
Internet of Things (IoT)Category
Telecommunications ServicesESG/Ethical Impact
We are a broadband connectivity company, serving more than 32 million customers, supported by more than 101,000 employees, across our 41-state footprint; and we are active members of those communities in which our customers and employees live and work. At Charter, our fundamental operating strategy remains unchanged: to grow our business by delivering superior value to our customers. Our consumer-friendly product, pricing, and service strategy creates value for our customers, benefits our local communities, and supports long-term careers for our employees, which benefits Charter and leads to continually improving service in the long term. We are well positioned for the future. We have valuable assets, a highly skilled U.S. based workforce, and significant scale. Our network already passes an estimated 56 million homes and businesses, and we have nearly 500 million devices connect to our network every single day. We offer gigabit broadband connectivity everywhere we operate. We offer consistent products, retail pricing, and packaging across our entire footprint – not just where it’s financially more attractive. We have the fastest overall wireless speeds1 across our footprint. We’re also the fastest growing mobile provider2 in our footprint. We do all that while saving customers significant amounts of money. In addition to great products and pricing, we provide high-quality service to our customers. Our sales and service functions are fully in-sourced, and we’ve invested in the digitization of service, so that we can best serve our customers. Going forward, our success will be driven by the evolution of our network, expansion of our footprint, and the execution of high- quality operations, including customer service. We have initiated our network evolution to enable gig symmetrical speeds and multi-gig downstream speeds across our footprint, which we expect to be essentially complete by the end of 2025. Our rural construction initiative will bring gigabit broadband to more than a million currently unserved and underserved locations. We will continue to invest in our employees, providing compensation, benefits, and training that foster the building of a long-term career with the Company, which also leads to better customer service. The combination of our pricing and packaging structure and quality of service capabilities will continue to create growth opportunities. We are creating a new class of seamless connectivity called ”Gig-powered Wireless” and are making it available across our entire footprint.
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Awards Received
2023
Revenues
$54,020,000,000.00
Website Traffic
Employee Rating
3.3
Customer Rating
3.7
Company Size
10000+
ESG Risk Rating
3