CareOregon

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Established in 1994, CareOregon is a nonprofit, community benefit company that serves Oregonians with Medicaid and/or Medicare. We help approximately 460,000 Oregonians get the care they deserve. But good health is more than health care. That’s why we invest in programs that help people get housing, healthy food, job training and more. Our members’ lives touch countless other lives. And when they are stronger, we are all stronger. That’s the CareOregon Effect. Through partnerships with three Coordinated Care Organizations (CCOs) one Dental Care Organization (DCO), a Medicare Advantage plan and we provide integrated medical, dental and behavioral health care services to our Medicaid members. We also own Housecall Providers, which delivers primary, palliative and hospice care to home-bound patients. In addition, CareOregon also contracts with the Oregon Health Authority to provide care coordination to American Indian/Alaska Natives in Oregon who are on fee-for-service Medicaid.

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3

Overall Excellence Rating

Industry

Insurance Brokers & Agencies

Category

Insurance Carriers

ESG/Ethical Impact

With Oregon facing an immense shortage of behavioral health workers, CareOregon took a decisive step in 2022. We dedicated $92 million in a multi-pronged effort: strengthen the behavioral health systems in the Portland area and Columbia Pacific region and support the recovery services system in Jackson County. Of that, $73.6 million went directly to providers through enhanced reimbursement rates (the amount we pay providers), for an average 30% increase. With our higher rates and other support, providers could choose to offer better wages, bonuses, trainings, or telehealth and other technology. The approach worked. Recruitment, retention and job satisfaction in behavioral health improved; staff turnover slowed. Importantly, this improved member access to services. Our relationships with members, clinical providers and community partners give us insights into the limitations of the health care system. CareOregon’s problem-solving approach is rooted in our history and mission. Since our founding in 1994, we’ve listened to stakeholders and worked as a thoughtful and creative partner to fill gaps – such as the Bridge Clinic at OHSU, which supports youth needing more-urgent outpatient psychiatric services. The year presented many opportunities to build healthier communities for all individuals by strengthening provider networks and community health, while being good stewards of public dollars.

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Awards Received

2023

Revenues

$54,000,000.00

Website Traffic

Employee Rating

3.9

Customer Rating

3.2

Company Size

100-1000

ESG Risk Rating

3

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