Brittain Resorts & Hotels

407 30th Ave N, Myrtle Beach, SC 29577

Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of their team members, guests, partners, and the communities they serve in providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos in the portfolio, the company currently operates 20+ hotels and resorts and 40+ restaurants & bars within the United States. From measured and benchmarked operational strategies, to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, BRH’s defined processes ensure each property is best positioned in the ever-changing hospitality market.

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3.3

Overall Excellence Rating

Industry

Hotel Companies

Category

Hotels & Resorts

ESG/Ethical Impact

We ensure the careful and responsible protection and management of the assets, reputation, and long-term functioning of Brittain Resorts & Hotels. We exceed customer expectations by creating a positive work environment for our team as well as focusing on hotel customer service training. We acknowledge that almost every interaction supports a part of a team, and through our collaborative efforts we align our common goals. We proactively engage others, which has a dramatic effect on efficiency and job satisfaction. We share best practices and ideas and are engaged early in decision-making. We respect individual feelings and contributions. We thoughtfully consider and encourage ideas and viewpoints, and embrace our differences. We thrive under high standards, prospering when individuals grow and excel at new challenges. We demonstrate integrity by trusting, respecting, and empowering our associates, and operating every day with authenticity, honesty, and dependability. We are each accountable for doing the right thing. The foundation for Brittain Resorts & Hotels was laid long before the company was formed with roots beginning in 1943 at the historic Chesterfield Inn in the heart of Myrtle Beach, S.C. The entire Brittain family worked as a team, doing everything from making beds to washing dishes on the busy weekend nights while honing the ever-changing marketing and guest satisfaction skills that are paramount to establishing a robust repeat business base. Everyone worked hard and helped each other whenever necessary. Integrity and trust were and are ubiquitous even today. The most treasured assets were a person’s word and reputation. A handshake was a binding contract.

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Awards Received

2023

Revenues

$3,100,000,000.00

Website Traffic

Employee Rating

3.3

Customer Rating

3.1

Company Size

1000-5000

ESG Risk Rating

3

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