With 2,200 stores and a presence at the heart of almost every high street, we have a unique opportunity – and responsibility – to look after our communities. Our commitment to our customers is that we will be with you, for life. From your first breath to your last, we will be there to offer advice and support – to anybody and everybody who walks through our doors and needs our help. In a post pandemic world there is a lot for us to do as we work towards health equity; we must work together – with our customers, with the NHS, and with society at large – to drive change, making access to healthcare easier for all. We are making a lot of progress and I am extremely proud that this year we joined forces with the NHS to deliver our biggest vaccination programme, helping to vaccinate the nation against both covid and flu viruses, and protecting the most vulnerable. Across the four UK nations we already deliver a range of services on behalf of the NHS but we stand ready to do more. We must work together to relieve pressure from the primary care system and provide access to healthcare services in a safe, convenient and familiar environment. At Boots we believe that healthy communities also need a healthy planet and in this report you will find our published sustainability goals as we work towards a zero carbon future. I am particularly pleased with the progress we have made in making our Boots own brand products sustainable.