Biscuit Love

316 11th Ave, Nashville, TN 37203

2

BPI
Financial Rating

4.1

BPI Stakeholder Rating

3

BPI Social Responsibility Rating

Welcome to Biscuit Love! A family business born in the South serving breakfast, lunch and brunch. We want to offer you the best dining experience from the moment you wait in line until you’ve eaten every last crumb of your biscuit. We may not get it right all the time, but we sure strive to deliver. We invite you to take a few minutes to learn more about us, our people, mission and vision at www.biscuitlove.com.

3

Overall Excellence Rating

Industry

Fast Food Restaurant Companies

Category

Food & Drink

ESG/Ethical Impact

As we walk through the doors of our original store, we are reminded of how far we have come with Biscuit Love. We are now over twenty five stores in six markets strong with local partners who share in our mission, vision, and values. It’s January 2025, only 10 years from when we embarked on this journey, and man have we learned a lot. We went from one boot-strapped location to stores in Atlanta, Raleigh-Durham, DC, Charleston, Philly, and Chicago. The best part is that our culture is consistent, our customer experience is consistent, and our employee engagement levels are consistent. We have become masters at dividing ourselves without disconnecting. We’ve had tons of home runs – and plenty of strike outs… but we have continued to grow as parents, as business-owners, and as dreamers. We have both stepped into founder’s roles, meeting all staff in orientation while maintaining the ability to have personal and authentic relationships and access to our staff. They know we care… they know they matter. We have established ourselves as leaders in the industry. We are now committed to sharing what we love most about Biscuit Love. We teach, we engage, we live out our belief system. Not just for us, but for others in leadership, others in hospitality, really anyone who is shaping and growing other people. We are creating a legacy of love, a legacy of servant and compassionate leadership, a legacy of second chances, a legacy of investing in the underdog. We began training our staff to new levels and now other organizations have asked us to share our secrets, allowing us to explore a training arm of the business. Gertie is now working in the business, learning the ins and outs like all the trainees before her. She thinks she knows it all, but she has been invigorated by all the complexity and nuances she missed while she was busy being the little “Boss Lady.” We have managed to find opportunities to impact the community in big ways. Every store’s mission is a little different, but it is personal to every employee. We have allowed the staff to take time to invest in the community around them. To pick things they are passionate about, to find ways to apply their learning at BLB towards their life, their families, and their communities. Biscuit Love has become a brand of compassion, of community building, and of growing lifelong die-hards willing to go through the ups and downs with us.

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Awards Received

2023

Revenues

$15,500,000.00

Website Traffic

Employee Rating

4.4

Customer Rating

4.5

Company Size

100-1000

ESG Risk Rating

3

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