Azzurri Group

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Whilst there’s the possibility you may not be aware of who the Azzurri Group are, you will be more familiar with the brands that we operate – Zizzi, ASK Italian, and Coco di Mama. The Azzurri Group employs nearly 5,500 people, serving over 10 million meals a year in our growing estate of over 200 restaurants and stores. Across all our brands we focus on delivering the absolute fundamentals which are the things that are really important to every single one of our customers – a memorable experience, high quality food, great people, and beautifully designed restaurants and stores. We’re uncompromising when it comes to service and standards in our restaurants and we expect the same commitment from our Head Office teams. As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career, so what are you waiting for…?

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3.3

Overall Excellence Rating

Industry

Restaurant Companies

Category

Restaurants & Cafes

ESG/Ethical Impact

We remain deeply committed to our vision, to ‘serve better’ with food businesses that nourish the individual needs of our people, our customers and our planet. Indeed, as we do to our sustainable dining strategy. Built upon five pillars – Our customers, Our people, Our community, Our suppliers and Environment & Planet – the strategy enables us to focus on the issues that matter most to our stakeholders. By putting responsibility at the heart of our business and focusing on those areas where we feel we can make the biggest difference, we can continue to move forward in a way that positively impacts our people, partners and local communities, and treads as lightly as possible on the environment. In the summer of 2020, we announced we had been acquired by a new long term partner, TowerBrook Capital Partners. TowerBrook is well known in the investment community for it’s attention towards sustainability, as it was the first mainstream private equity firm in the world to become a Certified B Corporation. (“B Corp” is an award for companies that are leaders in their commitment to ESG and responsible business practices). This has enabled us not only to secure the future of approximately 225 restaurants and shops – and some 5,000 employees – across our Zizzi, ASK Italian and Coco di Mama brands, but also to look forward to our next chapter with excitement and optimism. As we reflect on our progress and all that we have learned from our sustainable dining strategy so far, we are pleased to be building on a firm foundation alongside a long-term investor with such a commitment to and strong track record in responsible ownership. We are proud of where we are and look forward to seeing how far we go next. Since 2016 our sustainable dining strategy has set the course for our environmental, social and governance goals. Our approach to sustainability focuses on five key pillars: Our People, Our Customers, Our Suppliers, Environment and Planet and Our Community. Whilst these pillars remain central to our wider approach, our outlook has evolved over the last five years as we have engaged with our people, customers, partners and investors, to understand their priorities and expectations. Our culture at Azzurri Group is what sets us apart, and there’s no doubt that this has helped us through the last year. Openness, honesty and respect for our people genuinely matters to us, and we will continue to support all our team members through this challenging period and beyond. With so much uncertainty and many of our teams furloughed for long periods, our priority has been to keep everyone safe, connected and informed. We’re using all the channels available to us to ensure regular communication from all levels of the organisation. During full lockdown this included weekly updates from our CEO, Steve, telling people what we knew, when we knew it. Our dedicated Zizzi, ASK and Coco community apps have proved invaluable for staying in touch and supporting people – from signposting to our dedicated wellbeing support packs and financial advice, to starting online conversations that bring people together. We have changed our Employee Assistance Provider to one that offers a range of extensive virtual services available to all our employees and their families, including easy access to 24/7 GP consultations, and mental health support.

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Awards Received

2023

Revenues

$1,600,000,000.00

Website Traffic

Employee Rating

4.1

Customer Rating

3.5

Company Size

5000-10000

ESG Risk Rating

3

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