Alorica

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It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.

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3.3

Overall Excellence Rating

Industry

Big data and analytics

Category

HR Consulting

ESG/Ethical Impact

Doing the right thing and taking care of one another is an integral part of who we are—and we live up to these mandates through charitable giving, engaging social impact and environmental sustainability. Alorica was built on three P’s—Passion, Performance and Possibilities. But when it comes to CSR, we focus on another three: Philanthropy, People and Planet. Making Lives Better with Alorica (MLBA) is a global non-profit organization. It empowers Alorica’s people to provide for those in need. There is a certain joy that comes from giving to others—and it’s a happiness felt by our team around the globe. Aloricans take pride in serving their communities. We only partner with other registered non-profits—because transparency and integrity matter. We come together in a crisis, distributing supplies and funds oftentimes as first responders. Alorica is a certified Minority Business Enterprise (MBE). More than 60% of our workforce is women, and 70% of Aloricans are minorities. Building tomorrow’s leadership through a variety of interactive tools and programs. As an Impact Sourcing Champion & Company to Watch (IAOP), we help support the underserved in our communities we call home. Alorica is dedicated to accommodating individuals with disabilities, creating an inclusive and comfortable environment where they can flourish as team members. We honor veterans, their spouses & families by providing education assistance, career opportunities & skills development training. We are also a proud participant and donor of Hiring Our Heroes.

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Awards Received

2023

Revenues

$2,400,000,000.00

Website Traffic

Employee Rating

3.2

Customer Rating

3.2

Company Size

10000+

ESG Risk Rating

3

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