Accor

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We are more than hotels. Accor is a world-leading augmented hospitality group, breaking new ground to reimagine hospitality and inspiring new ways to experience the world We are pioneering the hospitality of tomorrow, fostering innovation and creating new experiences thanks to our integrated ecosystem of more than 40 brands, and more than 5,300 hotels in 110 countries. At Accor, we are all Heartists® – 230,000 hospitality experts placing people at the heart of what we do. Passionate and experts, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist® way of being.

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3.6

Overall Excellence Rating

Industry

Hotel Companies

Category

Hotels & Resorts

ESG/Ethical Impact

2022 was the year optimism returned for the travel industry, and Accor thrived. Leisure and domestic travel are back stronger than ever, international travel is gathering momentum, and Accor’s own activity was very strong, outpacing 2019 levels. This is a tribute to the fundamental strengths of the Group, to our solid partnership with our owners and partners, and above all, a tribute to our teams’ incredible spirit and tenacity, which drive the Accor vision. Our brand portfolio remains unmatched and we pursued our global expansion in 2022, signing significant development agreements in China, unveiling the Orient Express train and opening 300 new hotels. We are continuously evolving to best accelerate our growth and support our owners and network, and our decision to organize the Group into two dedicated divisions reinforces our focus and positions us to fully reap the benefits of our expertise, brands, and market leadership. The future of hospitality goes far beyond the hotel room, it’s also about unlocking inspired experiences and capturing ever-changing guest needs, and we continued to create unique moments and diversify our offerings in 2022. We enriched our F&B concepts, participated in major events such as the 2022 World Cup with The Living Adventure, reopened the famous Lido in Paris, strengthened our powerful loyalty program ALL and booking platform, and made exciting plans for the Olympic and Paralympic Games Paris 2024. Our augmented hospitality vision naturally extends to our owners and partners’ experiences, and we continued investing in our fully holistic ecosystem to deliver and support their needs. The future of hospitality must also be responsible, respectful and with sustainability at its heart. Accor is committed to building a hospitality model where we contribute more than we take. In 2022, we delivered great achievements in our sustainable journey, including eliminating single-use plastic in the guest experience in more than 80% of our hotels, and are working hand in hand with all stakeholders to achieve meaningful change. It’s a question of mindset, vision, and determination. I’m convinced we share these. Also more than ever critical to hospitality is our people. We are continuing to focus on what matters most to me, taking care of and empowering our 290,000+ Talents, and we are deeply committed to recruitment, development and training. To care for one another is the very essence of hospitality, and at Accor we embrace this purpose wholeheartedly.

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Awards Received

2023

Revenues

$4,520,000,000.00

Website Traffic

Employee Rating

4

Customer Rating

3.9

Company Size

10000+

ESG Risk Rating

3

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