21st Century Insurance

3 Beaver Valley Road., Wilmington, DE 19803

Cutting out the middleman — that’s how 21st Century Insurance Group grew in the 20th century. The company’s primary subsidiaries provide inexpensive auto and personal umbrella insurance for customers by selling directly (through direct-mail, print, and radio advertising) rather than through brokers, which eliminates the cost of agents and commissions. 21st Century Insurance limits sales of its auto policies to preferred-risk applicants (good drivers). The company has historically been most active in California but has been actively expanding into other states, including Texas. American International Group (AIG) sold the company to Zurich Financial Services in 2009.

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3.2

Overall Excellence Rating

Industry

Insurance Brokers & Agencies

Category

Insurance Carriers

ESG/Ethical Impact

The company’s insurance products often include solutions for auto, home, and renters’ insurance, helping clients recover and rebuild after unforeseen events. 21st Century Insurance actively engages in philanthropic activities and community outreach, positively impacting the communities it serves. 21st Century Insurance’s core business revolves around providing comprehensive auto insurance coverage that helps clients protect their vehicles and financial well-being. The company fosters innovation within the insurance sector by continually developing new insurance products and digital solutions. 21st Century Insurance evaluates and collaborates with suppliers who share its commitment to ESG values. This ensures the responsible sourcing of insurance-related products and services, promoting ethical business practices within the insurance supply chain. The company actively engages with a diverse range of stakeholders, including policyholders, employees, investors, regulatory bodies, and industry partners. Regular communication and feedback mechanisms ensure that 21st Century Insurance remains responsive to stakeholder concerns and needs. This approach builds trust, enhances relationships, and allows the company to continuously improve its ESG impact.

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Awards Received

2023

Revenues

$1,500,000,000.00

Website Traffic

Employee Rating

3.9

Customer Rating

3.9

Company Size

5000-10000

ESG Risk Rating

3

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